Independence Australia DVA RAP Catalogue

lodging an Application

lodging an Application your Prescribers How do I lodge an application? Initial prescription The prescriber assesses the beneficiary’s eligibility; that is their possession of either a Gold or a White card. Once the prescriber determines the continence aids required an initial prescription can be completed either by submitting the Direct Order Form via fax, email, mail, or through the Independence Australia RAP Prescriber Portal, as follows. Re-order options include Independence Australia RAP portal or Direct Order Form via email, fax or mail. Direct Order Form 1. The prescriber is to complete the Direct Order Form which can be downloaded from the Resources tab at www.iarap.com.au. Please ensure that all fields are completed and that the order meets the RAP Schedule requirements. 2. Please submit the completed Direct Order Form to Independence Australia. customerservice@iagroup.org.au 1300 788 811 Independence Australia Reply Paid 9910 MELBOURNE VIC 8060 (NB: No stamp required) 3. Upon receiving the prescription, Independence Australia will deliver the order directly to the entitled person’s place of residence. DVA orders will be delivered within 2 working days in metropolitan areas or 5-10 working days for rural areas. 4. The prescriber is required to provide the beneficiary with a copy of the Direct Order Form for re-ordering purposes. RAP Prescriber Portal 1. Go to www.iarap.com.au 2. Sign up to create a new prescriber account (if not yet registered) 3. Login using your account details 4. Select ‘Create a New Prescription’ 5. Complete the fields and select the product(s) to order 6. Once all fields have been entered, select ‘Create Prescription’ and the prescription will be placed with Independence Australia. Subsequent orders As the initial prescription is valid for up to two years, subsequent orders can be made by a prescriber, the entitled person or their nominated representative. Orders can be placed via email, fax, phone, showroom or by prescribers using the Independence Australia’s RAP Prescriber Portal. RAP Item Number AD01 AD02 AD03 AD04 AD05 Category Bed/Chair/Floor Protection Absorbent - Washable or Reusable Disposable Liners/ Underpads (blue underlay) Catheter Drainage Bags - overnight (non-sterile/sterile) non-drainable i.e. overnight bags, only used once Urinals (with/without holder) (male and females) Catheters - In-dwelling (e.g. Foley) - Long term Assessing Health Providers OT, RN, CA, S, LMO, Physio OT, RN, CA, S, LMO, Physio RN, CA, S, LMO, Physio OT, RN, CA, S, LMO, Physio LMO, S, CA, RN, Physio AD06 Washable Continence Briefs OT, RN, CA, LMO, S, Physio AD07 Continence Pads - Disposable OT, RN, CA, LMO, S, Physio AD09 Leg Bags (non-Sterile/Sterile) RN, CA, S, LMO AD10 Penile Clamps S, RN, LMO, CA AD11 Catheters - Intermittent (e.g. Nelaton) LMO, S, CA, RN AD12 Catheters - External (e.g. uridome/ penile sheath/penile pouch) RN, CA, S, LMO AD13 Urine Collection Bag Hangers RN, CA, S, LMO AD15 Continence Consumables RN, CA, LMO, S AD16 Occlusive Devices (e.g. anal plugs) CA, S, LMO, RN AD19 Continence Briefs - Non absorbent - stretch/mesh pants OT, RN, CA, LMO, S, Physio AD20 Pessary Rings RN, CA, LMO, S AD21 Continence Pads - Reusable/Washable OT, RN, CA, LMO, S AD22 Catheter Drainage Bags - Drainable RN, CA, LMO, S AD23 Catheter Valves RN, CA, LMO, S AD24 Chair Pads - Waterproof OT, RN, CA, Physio AD26 Continence Absorbent Mats RN, CA, LMO, S, OT, Physio AT10 Indwelling Pleural/Abdominal Drainage Kits LMO, S, RN AU05 Disposable Bed Bath/Shampoo Kits OT, LMO, RN, S, Physio BA16 Thickened Fluids (non-nutritional) SP, LMO CA Continence Adviser (RN or Physiotherapist Continence Adviser) LMO Local Medical Officer (or General Practitioner) OT Occupational Therapist Physio Physiotherapist RN Registered Nurse S Specialist (includes all medical specialists in relevant field) SP Speech Pathologist your way 6 Independence Australia Independence Australia 7 www.iarap.com.au www.iarap.com.au your way