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Inform issue 25 – Winter 2018

  • Text
  • Disability
  • Catheter
  • Cyberbullying
  • Ensure
  • Provider
  • Chronic
  • Supports
  • Bladder
  • Australia
  • Ndis
In this issue of Inform we focus on new beginnings and changes. We follow the story of Joel who following a traumatic accident, had to start from scratch in his career.

How to pick an NDIS

How to pick an NDIS provider 12

NDIS Feature For new National Disability Insurance Scheme (NDIS) participants, the task of picking a supports provider can often be daunting. There are so many providers across the country, and they all seem to offer you the world. So how can you feel sure that your decision is the right one for you? Firstly, make sure that you are familiar with your NDIS plan. Your plan will ultimately determine what supports you can access, so it is important for you to understand what you are funded to receive. Take the time to go over your plan with someone you trust, and make a note of any questions you might have as you go. Once you have done this you can get in touch with your Support Coordinator or Local Area Coordination (LAC) service with these questions. These services exist to help you navigate the NDIS, and they will provide you with support as you need it. Once you are familiar with your plan, you can then start focusing on your goals and how you would like a provider to help you to achieve them. For example, you may have the goal of living independently, and would like a lot of assistance in achieving this. Or you may have the goal of getting back to work, and want little assistance in achieving this it is entirely up to you. Research potential providers there are a lot out there! Whether you want one provider to do everything, or several different providers to do a number of different things, research is important when choosing the right fit for you. There are many ways you can research providers; you can do this with assistance from your Support Coordinator or LAC, by using the Provider Finder on your NDIS portal, by using a comparison website or doing an online search yourself, or by consulting with your peers on their experiences. All forms of research are valid and can help you to make the best choice for you. do you feel supported? do you feel like you can trust them? do you feel confident ? While researching, we recommend that you develop a ‘shortlist’ of providers that you can contact before making a final decision. Get in touch with your shortlist and question further their capacity to help you reach your goals. Ask them anything you want to know. When you are talking to them pay attention to how you’re feeling during the conversation: do you feel supported? Do you feel like you can trust them? Do you feel confident? You want to find a provider that makes you feel and say yes to all three! It is important to remember in this process that you are a customer, and it is up to you make the best choice for yourself. While there are supports like LAC’s and Support Coordinators along the way, they can only provide options for you to choose from, they cannot make the best decision for you only you can do that. If you treat the process like shopping for any other important purchase, and take the time to consider what you need, you will be well-equipped to make the best decision for yourself. 13